Hello Mr/s Customer.
We’re stoked that you have chosen to purchase some gears from us here at Titch co. We know you’ll look rad.
WOW! You’re actually reading the Terms & Conditions, is this a first? Well since you’re here this is how we roll.
Titch co. Made by humans, designed by Kiwi’s.
Titch co. reserves the right to change prices & details on this website at any stage without giving notification to you.
All items are subject to availability. Demand will be high so if you all want the same kit we may run low, but we will do our best to sort everyone out as quick as we can.
All purchases made on the Titch co. online store are subject to the current countries currency of your location. There is only one rule with your purchase, Make Your Mark.
All design, copy & image’s on any of Titch co.’s websites are the property of South Island Culture Ltd. If you snake any of this without our permission bad things will happen!
All of Titch co’s purchases are powered by paypal. No credit card information is shared, kept or recorded by paypal or Titch co. We take security for real so for more information regarding paypal visit http://www.paypal.com.
Don’t shoot the messenger! We just want your email address.
In regards to you receiving your Titch co. you should be over the moon, but if you’re unhappy with your new threads, we can sort this out. We are truly gutted & would care for your feedback as to why you are unhappy. This will help us provide & make changes that are better for you.
In this case you have up to 14 days from purchase date to return your unworn, tagged & original receipt of purchase. We offer EXCHANGE, REFUND or CREDIT in the original payment form.
Unfortunately if the threads are altered, worn, damaged or dirty we are unable to refund your dollars. Sweet? This isn’t any different to anyone else’s policy so no biggy.
To process a return (which does not include the cost of shipping) please email your invoice No # & reason to: email@example.com to receive our postage address and returns No #.
Delivery (Shipping Info)
All threads will be posted the day of order (or possibly the next) and subject to either national or international postage rates.
Delivery around New Zealand will take 1-3 days. Any longer call the 5-0 as somebody knew it was Titch co.
Delivery to anyone out side the shores of NZ will have to hold fire for a few more days / weeks. Our package doesn’t include a jet pack!
All postage is un-tracked but we do offer a tracking service for your gears, however this will cost a little bit extra.
Titch co. will not be responsible to give a refund should your gears go missing after postage from the office. We provide a tracked service if you like to reassure yourself that human error wont take place on your order. We have faith in our postage system, touch wood.
New Zealand: Standard post is a mere $5 around NZ. If you want to be a good cat, splash out for the old lady or a mate & you will be rewarded. A purchase over a $100, delivery is on us. Free! Yes that’s right.
Australia: Standard post is as low as $7.50 to anywhere in Aus. If you’re a champion by buying the girls the goods, we will think that’s just great & cut off the postage fee. For a purchase over $125 delivery is free!
International Orders (Further than 42 below)
International postage rates will vary depending on your destination, but we will work together to get you that package.
Orders that are shipped outside the shores of New Zealand may be subject to import taxes. This includes customs duties and fees levied by the destination country.
The buyer of Titch co. threads on an international shipment may be subject to such import taxes, customs duties and fees. These fees are levied once a shipment reaches your country.
Additional charges for customs clearance must be borne by the buyer. We have no control over these charges and cannot predict what they may be.
Customs policies vary worldwide from country to country. You should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. We are sorry for this but can’t do much at this stage. Just go with the flow, it will turn up.
Information on the Titch co. site will be correct & up-to-date to the best of our knowledge. If you have any mayor concerns for any of the information supplied on this site please feel free to contact us.
The copyright in all content is & remains owned by South Island Culture Ltd. All intellectual property is the property of South Island Culture Ltd. & its respective owners. All intellectual property is protected by the applicable copyright or other intellectual property laws and treaties. These are subject to use restrictions under such laws or treaties. You may access, download and print the material contained on the site for your personal, informational and non-commercial purposes only, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, download or print.
Trademarks, logos and service marks displayed on this site are registered and unregistered trademarks of South Island Culture Ltd. All rights in such names are hereby reserved. All of these trademarks, logos and service marks are the property of their respective owners. You are not granted any right or license under any patent or trademark of South Island Culture Ltd. or any third party. The use of South Island Culture Ltd. trademarks on any other website or network computer environment, for example the storage or reproduction of (a part of) the site in any external internet website or the creation of links, hypertext or deeplinks between the site and any other internet website, is prohibited without the express written consent of South Island Culture.
Serious yarn for a serious thing!
The Titch co. site may contain hyperlinks (“links”) to websites operated by third parties & our mates. We provide such links for your reference and convenience only. South Island Culture Ltd. does not monitor, approve or have any control over any third party content. South Island Culture Ltd. does not guarantee, endorse or adopt the accuracy or completeness of any third party content and is not responsible for the content of those or any other sites or any products or services that may be offered through those or any other sites. You are solely responsible for determining the extent to which you use any content at any third party websites to which you might link from our site. You agree that South Island Culture Ltd. is not responsible or liable, directly or indirectly, for any damage or loss incurred as a result of any dealings with any third party websites, any merchant or operator of a third-party website, or any other person with whom you engage in any transaction.